AI agent for WhatsApp, Instagram and the web

Answer every customer in seconds. Day and night.

Replyhand’s AI replies in your voice on WhatsApp, Instagram, Messenger, your website and the phone. It knows your products and prices, hands any chat to your team in one tap, and remembers every customer for next time.

Keep your WhatsApp number · 30-day money-back guarantee

Y

Your store

AI replying

After hours · the store is closed
Hi! Do you have the linen sofa in green? I need it before Saturday.11:42 PM
AI
Hi Emily! Yes, the Nora linen sofa comes in sage and it’s in stock. Orders placed tonight arrive Thursday or Friday in Miami.
11:42 PM

Nora linen sofa · Sage

$1,290

In stock · Ships tomorrow

Perfect, I’ll take it. Can you send me the link?11:42 PM
AI
Here’s your checkout link. Once it’s paid, the team will confirm your delivery day.Checkout · Nora linen sofayourstore.com
11:42 PM
Your turn. Ask our real AI

Saved to Contacts

ECEmily Carter
Interested in
Nora sofa, sage
City
Miami
Buying signal
High

Every channel

One AI agent, everywhere your customers write

  • WhatsApp
  • Instagram
  • Messenger
  • Website chat
  • Phone calls
Your AI agent
  • Your team, one tap away
  • Saved to Contacts
  • Ask about your business
Why speed wins

Customers message three businesses. They buy from the first one that answers.

Without Replyhand

  1. 11:40 PMA customer asks for a price on WhatsApp.
  2. 11:41 PMNobody is online. The message waits.
  3. 11:52 PMA competitor replies with a link to buy.
  4. 9:05 AMYour team answers. The customer already bought elsewhere.

With Replyhand

  1. 11:40 PMThe same customer asks the same question.
  2. 11:40 PMThe AI replies with the price, a photo and the delivery date.
  3. 11:46 PMThe customer is ready, and the AI sends the link to buy.
  4. 9:05 AMYour team starts the day with a new customer, not a lost one.

It isn’t a discipline problem. It’s a coverage problem.

How it works

Up and running in three steps. No developers needed.

  1. 01

    Connect your channels

    Link your WhatsApp number, Instagram, Messenger and your website chat. You can keep the WhatsApp Business app on your phone, and your recent chats come with you.

  2. 02

    Teach it your business

    Paste your website and Replyhand learns your pages, products and prices. Add files, answers and instructions in plain words, and test it before it goes live.

  3. 03

    Go live and stay in control

    Decide who answers first: the AI, or your team with the AI covering whatever nobody picks up. Take over any conversation in one tap.

Answer

An AI agent that knows your business and sounds like you.

It answers from your website, catalog and files, in the language each customer writes in. It sends product photos, looks up Shopify orders, and brings in a person the moment it should.

  • Learns from your website, catalog, files and past answers
  • Replies in the customer’s language, day and night
  • Hands off to your team with the whole thread and the customer’s name
What your AI knowsUp to date
  • Website48 pages learned from yourstore.com
  • Catalog312 products, synced with Shopify
  • FilesReturn policy.pdf, Care guide.pdf
  • Answers26 answers, 4 suggested from real chats

Test your AI

Do you deliver on Sundays?
AIWe deliver Monday to Saturday. Orders placed on Sunday ship first thing Monday.
Capture

Every conversation becomes a customer record. Nobody types a thing.

Human or AI, each chat lands in Contacts with a summary, what the customer asked for and how likely they are to buy. The next time they write, your team and the AI already know them.

  • A summary of every conversation, written for you
  • Interests, details and buying signals captured from the words
  • One profile per customer, with every conversation in one place
Contacts
EC

Emily Carter

WhatsApp · Instagram

Buying signal: HighPositive

AI summary

Asked about the Nora linen sofa in sage for delivery before Saturday. Received a checkout link from the AI and planned to buy the same night.

Captured from the chat

  • Interested in linen sofas
  • Lives in Miami
  • Prefers weekend delivery
Ask

Ask your business anything. Then tell it what to change.

Replyhand has read every conversation, so your questions get answers from what customers actually said. And anything you can do on a page, you can ask for in words: new hours, a new answer, a new teammate.

  • Answers from every conversation, human and AI
  • Changes your setup when you ask, once you confirm
  • On the web and in the iPhone app
Replyhand
What are customers asking about most this week?

Delivery dates lead, in 38% of conversations, mostly for weekend orders. Next come fabric samples and the return window. The AI answered most of them on its own; 9 went to your team because it didn’t know the Sunday schedule.

Delivery dates · 38%9 handed to the team

From 214 conversations this week

Add an answer: we deliver on Sundays in Miami until 2 PM.

Add answer

“Do you deliver on Sundays?” Yes, in Miami until 2 PM.

ConfirmAdded

Sample shown for illustration.

Also included

Everything your team needs to sell and serve in chat.

A shared inbox

Every channel in one place, with teams, assignment and a view of who is still waiting for a reply.

Replyhand for iPhone

Reply, take over from the AI and get notified only when a person is needed.

An AI phone line

A US or Canadian number whose AI answers calls in English or Spanish and transfers to your team.

WhatsApp campaigns

Send approved templates to up to 10,000 contacts, with opt-outs handled for you.

Support dashboard

Response times, satisfaction and each teammate’s workload, straight from the conversations.

Shopify and WooCommerce

Your catalog stays in sync, so the AI quotes your current products and prices.

Bring your history

Move your past conversations over from Intercom, Zendesk or Wati.

English and Spanish

The whole product, for your team and your customers, in both languages.

Pricing

Simple plans with AI included.

Every plan includes unlimited human chats and unlimited knowledge sources. Change plans or cancel anytime.

Starter

One business and a small team.

$49/month

  • 1 workspace
  • $25 AI credits (~1,500 replies) included/month
  • Up to 3 team members
  • Unlimited knowledge sources
  • Unlimited human chats
  • Buy additional credits anytime
Most popular

Pro

Growing teams, up to five brands or locations.

$199/month

  • 5 workspaces
  • $100 AI credits (~6,000 replies) included/month
  • Unlimited team members
  • Unlimited knowledge sources
  • Unlimited human chats
  • Buy additional credits anytime

Scale

High volume, every brand, priority support.

$499/month

  • Unlimited workspaces
  • $300 AI credits (~18,000 replies) included/month
  • Unlimited team members
  • Unlimited knowledge sources
  • Unlimited human chats
  • Buy additional credits anytime
  • Priority support

30-day money-back guarantee

If Replyhand isn’t right for you, tell us within 30 days of your first payment and we’ll refund it, minus the AI credits you’ve already used.

AI credits are dollars of AI usage. If you use more than your plan includes, the AI keeps answering and the extra is added to your next invoice.

Questions first? Our own support runs on Replyhand.

Talk to our AI
Questions

What people ask before they start

Do I need a new WhatsApp number?

No. Connect the number you already use. You can keep the WhatsApp Business app on your phone, and your recent chats come with you.

What happens when the AI doesn’t know the answer?

It answers from what you have taught it. When it isn’t sure, it hands the conversation to your team with the whole thread, so nobody has to start over. Replyhand also suggests new answers from real conversations, so it keeps getting better.

Can my team still reply themselves?

Always. Take over any conversation in one tap, from the web or the iPhone app. You also decide who answers first: the AI, or your team with the AI covering whatever nobody picks up.

Which languages does it speak?

The AI replies in the language each customer writes in. The Replyhand app itself is in English and Spanish.

How does pricing work?

A monthly plan that includes AI credits, which are dollars of AI usage (Starter covers about 1,500 AI replies a month). If you go over, the AI keeps working and the extra is added to your next invoice. Replies from your team are always unlimited.

What if it isn’t a fit?

Tell us within 30 days of your first payment and we’ll refund it, minus the AI credits you’ve already used. After that, you can cancel anytime from Billing.

Is my customers’ data safe?

Each business’s data is isolated in the database itself, and neither we nor our AI providers use your conversations to train AI models.

Does it connect to my store and other tools?

Shopify and WooCommerce keep your catalog in sync, and the AI can look up Shopify orders for your customers. Developers can connect your own systems through MCP.

Your customers are writing right now. Answer every one.

Connect your WhatsApp today and let the AI take the next message, backed by a 30-day money-back guarantee.

Plans from $49/month · Keep your WhatsApp number